CASE STUDY Social-commerce operations
Wajiz
Order management for small Syrian merchants selling through Instagram, WhatsApp, and other social channels.
WA
Order managementCustomer recordsDelivery trackingSales dashboard
Original system artwork based only on publicly verified product capabilities; not a fabricated product screenshot.
01 problem
The operational constraint.
Social-commerce orders arrive through fragmented conversations, making customer details, delivery progress, and daily sales difficult to track.
02 contribution
The delivered system.
A focused operational workspace for orders, customer records, delivery status, and daily sales.
- Order management
- Customer records
- Delivery tracking
- Sales dashboard
03 outcome
The verified result.
One system of record for the daily workflow behind social selling.
Quantified business outcomes are intentionally omitted where no verified public figures are available.
04 technology
System building blocks.
- Laravel
- Inertia
- Vue
- Tailwind CSS